Cancellation Policy

Effective Date: 01-09-2024

At Clean Cart, we understand that plans can change. This policy outlines the procedures and guidelines for canceling scheduled car wash services, memberships, or subscriptions.

1. Canceling Scheduled Car Wash Services

• Notice Period: Customers must provide at least [Insert Timeframe, e.g., 24 hours] notice to cancel or reschedule a scheduled car wash appointment.
• How to Cancel:
  • Call us at +91 95448 24774.
  • Email us at info@cleancartcarwash.com
• Late Cancellations: Cancellations made within [Insert Timeframe, e.g., less than 24 hours] of the appointment time may be subject to a [Insert Fee Amount] late cancellation fee.

2. No-Show Policy

• If a customer fails to show up for a scheduled service without prior cancellation, a no-show fee of [Insert Fee Amount or Percentage] may be charged.
• Customers with prepaid services will forfeit the service without a refund in case of a no-show.

3. Canceling Memberships or Subscriptions

• Notice Period: Membership or subscription cancellations require a [Insert Notice Period, e.g., 7-day] notice before the next billing cycle.
• How to Cancel:
  • Log into your online account and follow the cancellation process.
  • Contact us at [Insert Email Address or Phone Number].
• Refunds:
  • No refunds will be provided for partial months of membership or subscription fees once billed.
  • If you cancel before the start of the next billing cycle, you will not be charged further.

4. Refunds for Cancellations

• Scheduled Services: If a service is canceled with sufficient notice ([Insert Timeframe, e.g., 24 hours]), a full refund or rescheduling option will be provided.
• Memberships/Subscriptions: Refunds are not provided for cancellations mid-billing cycle.
• Force Majeure: In cases of inclement weather or unexpected circumstances (e.g., equipment failure), Clean Cart reserves the right to cancel or reschedule services. Customers will be informed promptly and offered a reschedule or refund.

5. Contact Us

If you have any questions or need assistance with cancellations, please contact us:

• Email: info@cleancartcarwash.com
• Phone: +91 95448 24774

This cancellation policy is designed to provide clarity and flexibility while ensuring the best experience for all our customers. Thank you for choosing Clean Cart!